Fulfillment Policies

Our Story

Refund / Return Policy

All orders are FINAL SALE, NO REFUNDS / RETURNS. If you have any questions or concerns with your order, please contact us at info@matteblackdept.com.

Shipping / Cancellation Policy

Orders will take approximately 1-3 weeks to package/arrive after production. Shipping is calculated at after the invoice is paid. Please note, the total order amount does not include local sales tax/ VAT/duties. In certain locations, if the value of your order exceeds the toll-free limit an import tax/customs fee may be applied upon delivery. Matte Black does not compensate for these additional charges.

No cancellations after invoice is paid.

Our Story

Refund / Return Policy

All orders are FINAL SALE, NO REFUNDS / RETURNS. If you have any questions or concerns with your order, please contact us at info@matteblackdept.com.

Shipping / Cancellation Policy

Orders will take approximately 1-3 weeks to package/arrive after production. Shipping is calculated at after the invoice is paid. Please note, the total order amount does not include local sales tax/ VAT/duties. In certain locations, if the value of your order exceeds the toll-free limit an import tax/customs fee may be applied upon delivery. Matte Black does not compensate for these additional charges.

No cancellations after invoice is paid.

Our Story

Refund / Return Policy

All orders are FINAL SALE, NO REFUNDS / RETURNS. If you have any questions or concerns with your order, please contact us at info@matteblackdept.com.

Shipping / Cancellation Policy

Orders will take approximately 1-3 weeks to package/arrive after production. Shipping is calculated at after the invoice is paid. Please note, the total order amount does not include local sales tax/ VAT/duties. In certain locations, if the value of your order exceeds the toll-free limit an import tax/customs fee may be applied upon delivery. Matte Black does not compensate for these additional charges.

No cancellations after invoice is paid.